For professionals

Referrals, criteria, and what we can hold.

Registration, criteria, assessment timescales and referral routes for both of our services. If you would rather talk it through than read it, call 01534 874071 and ask for the Registered Manager.

— Registration

Two services, registered separately.

Both are regulated by the Jersey Care Commission, in the Commission’s own categories. They carry different age ranges and run to different criteria, by design.

Rosemary Cottage

Service
Care Home Service
Care types
Personal care · Personal support
Categories of care
Mental health · Substance misuse
Age range
Adults aged 40 and above
Places
Seven residents
Staffing
Staff on site 24 hours a day

RC Home Care

Service
RC Home Care (registered separately)
Care types
Personal care · Personal support
Categories of care
Substance misuse · Mental health
Age range
Adults aged 26 and above
Coverage
Island-wide, Jersey
Capacity
Arranged to suit the package
— Referral route

Assessment within five working days.

01
Make contact
A phone call is enough. There is no referral form to complete first, and no need for the full history on day one.
02
Assessment
We complete assessments within five working days of a referral. A trained member of the team meets the person and the referrer, in person where possible.
03
An honest answer
We will tell you plainly whether we are the right service. If we are not, we will say so and signpost where we can.
04
Care plan and start
A package of care agreed with the person, the referrer and, where helpful, family — before admission or before the first home visit.
— What we can hold

Clinically, in plain terms.

  • 24-hour staffing in the home
  • Medication management
  • Complex and enduring mental health need
  • Long-term effects of dependency, including Wernicke–Korsakoff’s syndrome
  • Behavioural support
  • Relapse prevention and SMART Recovery groups
  • Step-down from residential care into RC Home Care, with the same team
— What we do not provide

Said clearly, so no one’s time is wasted.

  • Detox
  • Secure care
  • Residential care for people who are actively using — though RC Home Care can support people in active addiction in the community
— Step-down

From the cottage,
into their own home.

Residential care leading into home care is the clinical logic of the whole service, and the thing that most distinguishes Rosemary Cottage from a standalone care home.

Where a resident’s health and stability allow, we support the move back to independent living with the same team, on a reducing schedule, through RC Home Care. Continuity of relationship is the point: the people who supported someone through residential care are the people who keep supporting them afterwards. Care plans are reviewed monthly, and at any point a person’s needs change.

— Capacity and funding

How placements
are arranged.

Residential placements at Rosemary Cottage are funded through Jersey’s Long-Term Care benefit, at published rates.

Home care packages are arranged directly with Health and Community Services or privately, and are costed per hour according to the support required. Capacity is agreed with the Jersey Care Commission according to the packages commissioned, and registration can be varied to accommodate larger packages.

— Our team

Who delivers it.

Every member of our support staff holds a Regulated Qualifications Framework qualification. At our most recent inspection the Care Commission recorded 100% compliance with mandatory training and identified training as an area of good practice at the home, alongside specialist training in mental health, substance and alcohol misuse, behaviour management, stress and conflict management, seizures, dementia and learning disabilities.

Every member of staff receives quarterly supervision and an annual appraisal. The average length of employment across our team is five and a quarter years.

We also host student placements from a local college, giving people entering the profession real experience of supporting recovery, mental health and relapse prevention.

— Regulatory status

Two inspections,
no areas for improvement.

Every registered care service in Jersey is inspected at least annually by the Jersey Care Commission, and every report is published in full. We would rather you read them than take our word for it.

— Professional referrals

Call us. We answer.

A referrer with a placement to make on a Friday afternoon should not have to fill in a web form. Phone and ask for Noel Leonard, Registered Manager.

01534 874071noel@rc.care

Prefer to write? The enquiry form has an option for commissioners and social workers, and those enquiries are routed separately.

Speak to us today